Terms of Use
Effective date: July 19, 2026 · Last updated: September 7, 2026
These Terms of Use ("Terms") are a binding agreement between you and Neu Software LLC, a limited liability company organized under the laws of the State of Delaware, United States ("AI Group Call", "we", "us", or "our"), governing your access to and use of the AI Group Call mobile applications, our website at aigroupcall.app, and related services (together, the "Service"). Please read them carefully. If you do not agree, do not use the Service.
1. Acceptance of these Terms
By creating an account, tapping to accept these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to both you and the organization.
2. What the Service is
AI Group Call lets you state a goal and join a live voice call with six artificial-intelligence participants ("agents") assembled around that goal. The agents' voices and speech are generated by OpenAI's realtime models; the cast, briefs, and post-call summaries are generated using large language models we access through OpenRouter. During a call you speak aloud and the agents respond one at a time and yield when you begin speaking. You can also type messages during a call. Image sharing is available with an active paid plan. The conversation, including shared images, is saved to your account history. Every participant other than you is an AI; there are no other human participants on your calls.
3. Eligibility and age
You must be at least 18 years old, and at least the age of majority in your country or region if that is higher, to create an account or use the Service. The Service is intended for adults only and is not directed to, marketed to, or available for use by anyone under 18. By using the Service you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If we learn that an account belongs to someone under 18, we will terminate it and delete its data.
4. Your account
You can create an account with your name and email and a password, or by signing in with Google or Apple. You are responsible for keeping your credentials secure and for all activity that occurs under your account. Provide accurate information and keep it up to date. Notify us at support@aigroupcall.app if you believe your account has been compromised. You may delete your account at any time from within the app under Settings → Delete account; doing so deletes your account and associated data as described in the Privacy Policy.
5. AI-generated content; no professional advice
Everything the agents say, and every summary the Service produces, is generated by artificial intelligence. It may be inaccurate, incomplete, outdated, offensive, or otherwise inappropriate despite our safeguards, and it does not represent the views of AI Group Call. AI output is provided for general informational and conversational purposes only and is not professional advice of any kind, including medical, legal, financial, tax, or mental-health advice. Do not rely on it as a substitute for a qualified professional, and do not use it to make decisions with significant consequences without independent verification. You are solely responsible for how you use AI output. If you encounter content that seems harmful or violates these Terms, use the in-app Report feature so we can review it.
6. Free minutes, subscriptions, and billing
- Free minutes. New accounts receive three free minutes of call time in total, shared across calls. This trial does not reset daily and does not renew after cancelling a subscription. Once the trial is used, calls require a subscription with available minutes. Existing accounts marked as daily in the app retain their daily free allowance, resetting at 00:00 UTC.
- Minute bundles. Paid access is sold as monthly, auto-renewing minute bundles (for example, 30, 60, 90, or 120 minutes per month). The included minutes and price of each bundle are shown at the point of purchase in the app store.
- Billing through the app stores. All purchases are processed by Apple's App Store or Google Play, not by us. Payment is charged to your store account at confirmation of purchase. We never receive or store your payment card details.
- Auto-renewal. Subscriptions automatically renew each month and your store account is charged for the renewal, unless you cancel at least 24 hours before the end of the current period.
- Cancellation. You manage and cancel subscriptions in your Apple or Google account settings, not through us. Cancellation takes effect at the end of the current billing period; you keep access until then.
- No rollover. Included minutes are for the monthly period in which they are provided and do not roll over to the next period. Unused minutes are forfeited at renewal.
- Refunds. Refunds are handled by Apple or Google under their applicable policies. Except where required by law, payments are non-refundable.
- Price changes. We may change prices or the composition of bundles. Changes apply to renewals occurring after notice of the change, consistent with the app stores' requirements.
7. Acceptable use
You agree not to, and not to help or permit anyone else to:
- use the Service to violate any law or regulation, or to infringe or misappropriate anyone's rights;
- harass, threaten, defame, or harm others, or generate or solicit content that sexually exploits or endangers minors;
- attempt to extract, copy, reverse engineer, or discover the underlying AI models, prompts, weights, or training data, or to "jailbreak" or circumvent the Service's safety controls;
- use automated means to access the Service, scrape it, or place unreasonable load on it, or interfere with, probe, or disrupt our systems or security;
- resell, sublicense, or commercially exploit the Service except as expressly permitted;
- use the Service to build a competing product or to train another machine-learning model on its outputs; or
- upload or transmit malicious code or attempt to gain unauthorized access to any account or system.
We may investigate suspected violations and may suspend or terminate access for conduct that breaches these Terms or that we reasonably believe is harmful.
8. Your content and license to us
"Your Content" means the goals and prompts you enter, your spoken input, typed messages, shared images, any edits you make to the agent cast, and the transcripts of your calls. As between you and us, you retain ownership of Your Content. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Your Content, and to share it with the processors described in the Privacy Policy, solely to operate, secure, and improve the Service and to provide it to you. We do not sell Your Content, use it for advertising, or use your audio, messages or images to train AI models. You are responsible for Your Content and represent that you have the rights necessary to provide it.
9. Our intellectual property
The Service, including the apps, website, software, design, branding, and the generated agent personas and formats (excluding Your Content), is owned by us or our licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the Service for your own non-commercial purposes. All rights not expressly granted are reserved. You may submit feedback, and if you do, you grant us the right to use it without restriction or obligation to you.
10. Privacy
Our Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By using the Service you acknowledge the collection and processing described there, including the real-time streaming of your voice audio to our servers and to OpenAI to run the conversation.
11. Third-party stores and services
Your use of the Apple App Store and Google Play is governed by their respective terms. Where required by Apple, you acknowledge that these Terms are between you and us and not with Apple; Apple is not responsible for the Service; and Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Terms against you. The Service also relies on third-party providers (including OpenAI, OpenRouter, Cloudflare, and our server host) to function; their availability and performance are not fully within our control.
12. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or if we discontinue the Service. On termination, your license to use the Service ends. Sections that by their nature should survive termination, including Sections 5, 8, 9, and 13 through 19, survive.
13. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty as to the accuracy, reliability, or availability of the Service or of AI-generated output. We do not warrant that the Service will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
14. Limitation of liability
To the fullest extent permitted by law, AI Group Call and its officers, members, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages. Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us (or through the app stores for the Service) in the twelve months before the event giving rise to the claim, or (b) US $100. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.
15. Indemnification
You agree to indemnify and hold harmless AI Group Call and its officers, members, and employees from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Content, your use of the Service, or your violation of these Terms or of applicable law or third-party rights.
16. Governing law and venue
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You agree that the exclusive jurisdiction and venue for any dispute will be the state and federal courts located in the State of Delaware, and you consent to the personal jurisdiction of those courts. Nothing in this Section limits any mandatory consumer-protection rights you have under the laws of your place of residence.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms here with a new effective date and, where appropriate, provide additional notice in the app. Changes take effect when posted unless stated otherwise. Your continued use of the Service after changes take effect means you accept the updated Terms; if you do not agree, stop using the Service and delete your account.
18. Severability and waiver
If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will stay in full effect. Our failure to enforce any provision is not a waiver of it.
19. General
These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries except as stated in Section 11.
20. Contact
Neu Software LLC (AI Group Call)
Email: support@aigroupcall.app. This is the fastest way to reach us.
See also our Support page and how to delete your account.